Clockback builds automated reminder and rebooking systems for physio, chiro, and OT clinics in Camden and Southwest Sydney — so no-shows drop, admin disappears, and your calendar stays full.
Get Your Free Clinic Audit →Clockback builds a three-step SMS reminder sequence: 48 hours before the appointment, 24 hours before, and 2 hours before. If the patient doesn't confirm, a prompt is sent asking them to confirm or reschedule. Clinics using this system typically reduce no-shows by 40–60%. Setup starts at $799 + GST with 24–48 hour delivery.
The five highest-impact automations for clinics are: (1) appointment reminder SMS sequence, (2) no-show follow-up with automatic rebooking prompt, (3) new patient intake form triggered automatically after booking, (4) post-treatment review requests, and (5) lapsed patient win-back — automatic outreach to patients who haven't returned in 6 weeks.
Yes. Clockback is based in Campbelltown and serves allied health clinics across Southwest Sydney including Camden. We are the only local agency in this area. Unlike CBD agencies that charge $10,000–$50,000, Clockback starts at $799 + GST with 48-hour delivery and no lock-in contracts. We can meet face to face.
Three automated SMS reminders at 48hr, 24hr, and 2hr before each appointment. Confirmation request included.
Patient misses appointment → automatic SMS: "We missed you today — here's a link to rebook at your convenience."
New booking confirmed → intake form automatically sent → responses stored → ready for first appointment.
Treatment plan complete → 24 hours later → personalised request for Google review. More reviews, more new patients.
Patient hasn't returned in 6 weeks → automatic check-in message with rebooking offer. Reactivate cold patients.
Session complete → invoice created → sent to patient and/or health fund automatically. No manual billing required.
15-minute call. We map your current workflow, calculate your no-show cost, and show you which automation delivers the fastest ROI. No charge. Camden and Southwest Sydney clinics welcome.
Book Free Clinic Audit →$799 + GST to get started · 48-hour delivery · No lock-in · You own everything built